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Shipping & Delivery Policy

Last updated: August 28, 2026 • Official Fulfillment Document

Digital Masterclasses & Slopers

Instant 24/7 Delivery: Access is unlocked in your student dashboard immediately upon payment confirmation. An official invoice and receipt are emailed instantly.

Physical Toolkits & Kits

3 to 6 Business Days: Dispatched from our Pune Atelier within 48 hours via India Post / DTDC / BlueDart with SMS & WhatsApp tracking numbers.

1Digital Course Access & Delivery Timeline

  • Instant Automated Fulfillment: All online courses, interactive video lessons, quizzes, downloadable notes, and 1:1 printable PDF pattern slopers are delivered digitally.
  • Access Credentials: Immediately upon successful transaction processing via Razorpay/Card/UPI, your account is upgraded with access permissions. You can sign in at siflegacy.com/login to begin learning right away.
  • No Physical Shipping Fees for Digital Courses: There are zero shipping or courier charges associated with online video masterclasses.

2Physical Tailoring Toolkits, Scissors & Printed Certificates

For students purchasing physical items (such as the SIF Tailoring Starter Kit, French curves, Aari embroidery needle sets, or hardcopy framed diplomas):

Order Processing Time:1 to 2 Business Days (Dispatch from Pune Atelier)
Maharashtra Delivery:2 to 4 Business Days
Rest of India Delivery:3 to 7 Business Days
Courier Partners:India Post Speed Post, DTDC, Delhivery, BlueDart

3Order Tracking & Notifications

Physical toolkits are packed and dispatched directly from our Pune Atelier. Once handed over to the courier partner, our administrative desk sends your consignment AWB tracking link via WhatsApp, SMS, and Email to the phone number and address provided at checkout. You can track your parcel in real-time on the respective courier partner's portal.

4Damaged, Delayed, or Non-Received Parcels

  • Transit Delays: If your delivery is delayed past 8 business days due to weather or local regional holidays, please reach out to our team at support@siflegacy.com for priority escalation.
  • Damaged Goods: If your physical scissors, rulers, or kit components arrive damaged, please share an unboxing video within 7 days of delivery for a 100% free expedited replacement.

5. Fulfillment Desk & Inquiries

For dispatch queries, address modifications, or tracking updates, contact our fulfillment desk:

Institute Name: Shittal's Institute of Fashion (SIF)

Fulfillment Email: support@siflegacy.com

Official WhatsApp / Phone: +91 9112344558

Dispatch Center: Aaroha Dwelling, Datta Nagar Chowk, Ambegaon Bk, Pune - 411046, Maharashtra, India